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Over 100 users report ChatGPT image, login and upload errors; OpenAI confirms elevated error rates across services, affecting its biggest market outside the US.
ChatGPT experienced a service disruption on Tuesday evening, with more than 100 complaints logged on Downdetector about failed image‑generation requests and widespread login and file‑upload errors [1][2][3].
| At a glance | |
|---|---|
| Outage reports | >100 complaints |
| Affected features | Image generation, login, file upload |
| Regions impacted | India (largest market outside US) |
| OpenAI status | Core functionality restored, ongoing issues |
Users in multiple regions, especially India, reported that attempts to generate AI images either returned error messages or stalled for unusually long periods, while text‑only interactions remained functional for many [2]. The same outage also triggered problems accessing older conversations and uploading or downloading files, with OpenAI acknowledging “elevated errors in ChatGPT uploading and downloading files” on its status page [3]. The company confirmed that several services—including Codex, Custom GPTs, workspace analytics, conversation search, and compliance logs—were experiencing elevated error rates and are under investigation [2].
India accounts for roughly 11 % of ChatGPT’s global user base, translating to over 100 million weekly active users, making the outage particularly consequential for OpenAI’s revenue and brand reliability in its largest overseas market [2]. The interruption underscores the platform’s dependence on a single cloud infrastructure and highlights the risk of service‑level disruptions for developers, businesses, and content creators who rely on real‑time AI capabilities. While core functionality has been restored, OpenAI’s acknowledgment of ongoing issues in FedRAMP‑regulated workspaces suggests that compliance‑heavy enterprise customers may face prolonged downtime [2].
The outage illustrates how even brief service interruptions can ripple through a broad user base, especially in markets where OpenAI’s products are deeply integrated into daily workflows. Whether the incident prompts OpenAI to bolster redundancy or accelerates competitor offerings remains to be seen.
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