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Microsoft 365 Copilot reaches 15 million paid seats, with daily active usage up tenfold, and introduces new features like Agent Mode, as the company expands
Microsoft 365 Copilot has reached 15 million paid seats, with daily active usage up tenfold, and the number of customers with more than 35,000 seats tripling year over year [3]. This growth comes as Microsoft introduces new features like Agent Mode, which allows Copilot to execute complex edits in Word, Excel, and PowerPoint, and Copilot Cowork, a collaboration with Anthropic that can orchestrate full workflows.
| At a glance | |
|---|---|
| Paid Seats | 15 million |
| Price | $99 per user per month (E7 suite) |
| Launch Date | May 1 (E7 suite) |
| Daily Active Usage | Up tenfold |
The new features in Microsoft 365 Copilot are part of the company's efforts to expand its AI offerings and provide more value to its customers. Agent Mode is a more powerful version of the Copilot experience, which allows it to execute complex edits in Word, Excel, and PowerPoint [2]. Copilot Cowork, on the other hand, is a collaboration with Anthropic that can orchestrate full workflows, from building presentations to assembling financials and emailing a team of employees [1]. The company is also launching a new E7 suite on May 1, which will include M365 E5, M365 Copilot, A365, Entra Suite, and advanced capabilities in Defender, Intune, and Purview, all for $99 per user per month [1].
The growth of Microsoft 365 Copilot and the introduction of new features like Agent Mode and Copilot Cowork are likely to increase competition in the AI-powered productivity tools market. Microsoft's competitors, such as Salesforce and IBM, will need to respond to these moves and provide their own AI-powered solutions to stay competitive. The company's decision to increase prices on July 1, with the E5 suite going up 5% to $60 per user per month, may also affect its competitive position [1].
The success of Microsoft 365 Copilot and the introduction of new features like Agent Mode and Copilot Cowork are significant developments in the AI-powered productivity tools market. As the company continues to expand its AI offerings and increase prices, it will be important to watch how customers respond and how competitors react to these moves.
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Copilot is integrated into Word, Excel, PowerPoint, and Outlook, providing AI assistance for drafting, data analysis, presentation creation, and email management.
Copilot utilizes the Microsoft Prometheus large language model, which is built upon OpenAI's GPT models and fine‑tuned with supervised and reinforcement learning techniques.
The service operates on a freemium model, offering most features to free users while granting paid subscribers priority access to newer features and custom chatbot creation.
The rebranded Microsoft 365 Copilot app was introduced in January 2025, focusing on work, business, and education users.
Yes, Copilot can be downloaded for desktop use and is also accessible within mobile versions of Outlook and other Microsoft 365 apps.